top of page

Delivery & Returns

Delivery Policy

At Chnax, we are committed to ensuring that your orders are delivered promptly and securely. Here's what you need to know about our delivery process:

​

Shipping Options:

  • We use USPS or UPS for all deliveries, depending on availability at the time of shipment.

​

Shipping Fees:

  • A flat shipping fee of $10 applies to all orders.

  • Free shipping is available for orders of $29.99 or more.

​

Delivery Time:

  • Orders are typically delivered within 3-5 business days.

Tracking Your Order:

  • If you'd like to track your order, please contact us directly.

​

Contact Information:

Return & Refund Policy

At Chnax, customer satisfaction is our priority. However, due to the nature of our products, we do not accept returns or offer refunds unless your package arrives damaged or the product is opened upon delivery.

​

Return and Refund Conditions:

  • If you receive a package that is broken or a product that has been opened, please contact us immediately.

  • You will need to send us clear photos of the damaged or opened items as proof.

​

How to Contact Us:

​

Please reach out to us within 7 days of receiving your order. We will review your claim and provide further instructions.

​

Owner:
Darian Payton
Chnax
Effective Date: September 2024

​

Thank you for choosing Chnax!

bottom of page